e-tran & e-van Rider's Alert

All Passengers

This is an update to the requests we have been getting regarding the use of e-tran passes on Regional Transit. Each agency has currently produced individual passes for our services. Due to operational challenges in implementing multiple forms of fare media, the following change has been made:

For e-tran unrestricted pass holders riding e-tran exclusively: NOTHING HAS CHANGED. CONTINUE TO UTILIZE THE UNRESTRICTED PASS.

For e-tran unrestricted pass holders needing to access RT services: PLEASE RETURN YOUR TICKET TO YOUR POINT OF PURCHASE OR THE REGIONAL TRANSIT OFFICES FOR AN EVEN EXCHANGE WITH THE RT MONTHLY PASS.

There are no changes to the local passes.

We apologize for the inconvenience this has caused. RT drivers have been made aware of the e-tran passes and will RT will be notifying their drivers to accept the passes during the ticket exchange period. If you have any questions please do not hesitate to contact me. Brent Bernegger from RT will be replying to this email to confirm RT’s acceptance with the ticket exchange. Any questions regarding the RT pass may be directed to RT.

Once again, thank you.
Tiffani M. Fink
Transit System Manager
916.687.3030 (office)

Printable version

e-van Rider's Alert

Please note the following changes:

Effective April 1, 2009

• Same Day Service charge will now be $3.50 (previously $3.00).
• e-van Riders will no longer be free on boarding e-tran. Discount fare will now be required.

e-tran / e-van Ticket Exchange

BASIC 10-Ride Passes & DISCOUNT 10-Ride Passes

Effective November 12, the following routes will extend to Cosumnes Oaks High School and Elizabeth Pinkerton Middle School until the end of the school year:

Local Supplemental Temporary Route: 301 – Stonelake
Local Supplemental Temporary Route: 302 – Stonelake

For questions, contact Raquel Chavarria, City of Elk Grove Transit Planner at (916) 687-3044.