Transit Services (e-tran)
New to transit? Do you want to learn how to ride the bus? Call (916) 683-8726 or email firstname.lastname@example.org to learn how to ride e-tran. We will help plan your trip, provide you with an e-tran Rider’s Guide, and help you to understand how to ride e-tran.
ez-tran neighborhood shuttles have regular, pre-designated, pre-scheduled routes, but offer special curb-to-curb service (not to be confused with ADA paratransit door-to-door service). The shuttles are able to "deviate" travel off route up to ¾ of a mile to pick up and drop off seniors age 62 and older, persons with disabilities and Medicare card holders who have a valid ADA paratransit pass or e-van eligibility card.
Reservations must be made at least one hour in advance, up to two days in advance or simply ask the bus operator. To request a route deviation on ez-tran, please call (916) 683-8726. The reservation line is available 8:00 am to 5:00 pm, Monday through Friday.
All passengers that are 62 years old or older, Medicare card holders or have a disability, including those with valid ADA paratransit pass or e-van eligibility card, must pay an additional 50 cents for a route deviation.
Please click here for more details on ez-tran.
The Transit Watch campaign is a nationwide safety and security awareness program designed to encourage the active participation of transit passengers and employees in working together to maintain a safe transit environment. The campaign provides information and instructions to transit passengers and employees so that they know what to do and whom to contact in the event of an emergency in a transit setting. Transit Watch invites riders and employees to be the "eyes and ears" of their local transit system.
Transit Watch was developed by the U.S. Department of Transportation's Federal Transit Administration (FTA) in partnership with the American Public Transportation Association (APTA), the Community Transportation Association of America (CTAA), the Amalgamated Transit Union (ATU), and the U.S. Department of Homeland Security's Transportation Security Administration (TSA).
In response to the need for increased attention to safety and security in today's post-9/11 environment, the City of Elk Grove is pleased to participate in the nationwide efforts to ensure the safety and security on all e-tran buses, transfer terminals and maintenance facilities.
- With the help of MV Public Transportation, Inc and the Elk Grove
Police Department, the City of Elk Grove is able to successfully introduce Transit Watch to the City of Elk Grove.
- Bus placards, posters and brochures are strategically displayed in
buses encouraging residents to report anything suspicious while using transit.
- Any suspicious activity should be reported to the bus operator, the Elk Grove Police Department, by calling (916) 714-5115 or 911.
What you can do? Be on the alert for suspicious...
If you spot an unattended package, look for the following:
- Placement in an out-of-the-way location
- Individuals in the act of abandoning the package and hastily departing the area
- Unusual attached batteries, wires, tanks, bottles or bags that might contain chemicals
- An attached message
- Nearby individuals showing signs of illness or distress
- A suspicious cloud, mist, gas, vapor, odor or seeping fluid
If you spot any suspicious individuals engaged in questionable activity, look for the following:
- Visible signs of nervousness
- Excessive sweating
- Sprayer bottles or aerosol canisters
- Inappropriate clothing that is excessively baggy or too heavy in warm weather
Here are some tips to be sure that you are prepared:
- Select a location outside your home as a family meeting point should your home need to be evacuated
- Create an advanced plan for maintaining contact with family members if separated as a result of an emergency
- Identify alternate routes and means of reaching your meeting point in the event your main route is impassable
- Keep a record of all contact and emergency information and update it regularly as needed
- Make sure your emergency information and contact numbers are with you at all times
- Keep a local map handy for reference
- Create an advanced plan for maintaining contact with close friends and colleagues during an extended emergency period.
e-tran buses have been designated as Safe Places for youth that are in trouble. If you require assistance, please see an e-tran bus operator or call 1-800-339-7177. Phone requests are available 24 hours per day, seven days per week. We are here to help! Look for the yellow sign on all e-tran buses.
ez-tran Route 162 – Laguna Springs provides access to the Senior Center of Elk Grove, every 60 minutes, Monday through Friday from 7:00 am to 5:00 pm. To view the schedule for Route 162 – Laguna Springs click here.
Monday - Friday
6:00 am -10:00 pm
Saturday - Sunday
10:00 am - 5:00 pm
All e-tran buses are wheelchair accessible. We recommend that wheelchairs have a working brake system.
Not all bus stops are safe for deployment of the lift. If you have question about accessibility of a particular stop, please call.
As a courtesy to riders with mobility limitations, priority seating has been designated at the front of each bus. Your cooperation in yielding these seats to mobility-limited riders, the seniors and persons with disabilities is appreciated.
Bicycles are allowed on board all e-tran buses. Two bicycles can be stored in the front of the bus, before boarding. Please advise the bus operator when deboarding the bus. Up to two bicycles can be brought inside the bus at the discretion of the bus operator.
i-STOP’s are solar powered transit stop lights. Riders waiting for a bus at night or early in the morning can turn on a light with a simple touch of a button. Bus Operators will know to stop when the light is shining. I-STOP’s have schedule information for that particular stop. I-STOP’s are located at the following locations:
- Elk Grove Boulevard @ Elk Grove Florin Road – Routes 59, 155, 156.
- Elk Way @ Emily Drive – Route 59
- Emerald Park Drive @ Plaza Park Drive – Route 59
- Bruceville Road @ Big Horn Blvd – Routes 155, 156, 157, 159, 161
The City of Elk Grove offers an emergency ride home program for residents and employees in the City of Elk Grove and riders of e-tran buses. The emergency ride home program is for employees that use alternative transportation (i.e. transit, biking, walking or ridesharing) to work and require a safety net to get home in an emergency when transit is not operating. This program requires the use of a taxi cab or rental car. Please register online at Sacramento Region Commuter Club or call (916) 68E-TRAN for more details. A person is allowed to use this program six times in a 12 month period.
e-tran accepts all RT tickets and passes. e-tran monthly passes along with RT passes and tickets can be purchased at the following locations within Elk Grove and Sacramento listed below. e-tran 10-ride passes are only available through the mail, online, or at Elk Grove City Hall.
8787 Elk Grove Blvd., near Elk Grove Florin Road, Elk Grove
8425 Elk Grove-Florin Road at Calvine Road, Elk Grove
5100 Laguna Blvd at Franklin Blvd, Elk Grove
9435 Elk Grove Blvd at Waterman Road, Elk Grove
8401 Laguna Palms Way, Elk Grove
Monterey Trail High School
(Discount 10-Ride and Student Monthly Passes Only)
8661 Power Inn Road, Elk Grove
4900 Elk Grove Blvd, at Franklin Blvd, Elk Grove
1225 R Street, Sacramento at (13th Street LRT Station), Sacramento
Or through your employer, please ask your transportation coordinator for details.
You can order e-tran bus passes through the mail. Pick up a mail order form on the bus or call (916) 68E-TRAN to have one mailed to you or download a Pass By Mail form and mail to Elk Grove Accounting Department at 8401 Laguna Palms Way, Elk Grove, CA 95758.
You can order bus passes online. Click here for more details.
Click here to download reader.