Transit Services (e-tran)

E-Van Paratransit Services

e-van picturesNotices
General Information

Notices
Purple Line
Requires free pdf reader. Purple Line - Downtown Sacramento Via I-5
Did You Know About The E-Tran Purple Route?

The Purple Line Route provides service to passengers with employment destinations in Downtown Sacramento. The route is open to the general public and will deviate up to a mile from the route for an e-van pick-up/drop-off.

A total of 4 deviations per trip are allowed (two in Elk Grove and two in Sacramento). Please call at least a day prior to schedule a deviation. Reminder: Deviations cost an extra 0.50 cents/deviation. Cost to ride will be based on current e-tran fares. For a map and schedule of these routes, see box to right.

For questions, please call (916) 683-8726.

E-Van Regional Service Changes/Modifications

All Regional trips will be limited to Medical Trips only. 

South Sacramento Kaiser Medical and Meadowview Light Rail Station are considered local service and we will continue to honor reservations to those locations.

Existing Subscriptions for Medical purposes will remain, all other Subscriptions will be discontinued.

Existing Local Subscriptions will remain unchanged.


e-van passengersGeneral Information

e-van Paratransit Reservations and Cancellations:

(916) 683-8726

Reservations Hours:

Monday through Friday from 8:00 a.m. to 5:00 p.m.
Saturday through Sunday from 8:00 am to 2:00 p.m.

Cancellations Hours:

24 Hours Per Day – Leave a message after hours (if requesting for a ride; you will be notified of a confirmed reservation next business day)

TTY/TDD:

711 – through the California Relay Service

e-van is a service of e-tran and the City of Elk Grove.e-van provides services required under the Americans with Disabilities Act (ADA) and for seniors that are age 75 years old and older. Services are funded with Transportation Development Act (TDA) and Federal Transit Administration (FTA) revenues.

e-van offers ADA service within the city limits of Elk Grove and to medical facilities in South Sacramento for passengers that are unable to board e-tran fixed route vehicles. Seniors that are age 75 years old and older can also use e-van.

e-van Rider's Guidee-van will also provide regional service to ADA certified passengers through the urbanized Sacramento area for medical related trips only. These communities and cities include Sacramento, Carmichael, Fair Oaks, Rancho Cordova, Citrus Heights, Rio Linda, Elverta, Arden/Arcade, Orangevale, Antelope, North Highlands, and portions of Folsom.

If you wish to register for e-van ADA or Senior Transportation services download applications here or contact City of Elk Grove for an application at (916) 683-8726.

Requires free pdf reader. STS E-Van Application
Requires free pdf reader. ADA E-Van Application

To follow up on the status of your e-van ADA or Senior Transportation application call (916) 627-3555.

View e-van Service Guide which includes:

Requires free pdf reader. e-van Service Area Map.
Requires free pdf reader. e-van Rider's Guide for current eligible users of  e-van and Paratransit, Inc riders in Elk Grove.


Hours of Operation

e-van is designed as a complementary paratransit service for seniors age 75 years old or better and persons with disabilities.

e-van will operate seven (7) days a week: Monday-Sunday

Monday - Friday 5:30 a.m. - 10:30 p.m.
Saturday - Sunday 7:00 a.m. – 6:00 p.m.

Fares

When you make a reservation for a trip on e-van, you will be told the fare for your trip. You must pay your fare as soon as you get into the vehicle. You may pay in cash or with a 10-Ride Pass. If you are paying with cash, bring exact change because the bus operators cannot make change.

Cash Fares:

Cost:   Description:
$3.50 .......... Local, one travel with a trip that begins and ends within the City of Elk Grove.
$7.50 .......... Regional, one way travel within the City of Elk Grove and to certain areas in South Sacramento with an advance reservation.

10-Ride Pass Prices:

Cost:   Description:
$35.00 .......... Local 10-Ride Pass for trips that begins and ends ONLY within the City of Elk Grove.
$75.00 .......... Regional 10-Ride Pass for trips within the City of Elk Grove and to Medical Facilities in Sacramento.

Monthly Pass Prices:

Cost:   Description:
$150.00 .......... Valid on e-van local and regional service. All passes capped at 44 trips a month.

Passes or tickets for e-tran, Paratransit, Inc or other transit operators are not valid on e-van. Transfers are not issued or accepted for trips requiring the boarding or alighting of another paratransit service.

Purchasing 10-Ride and Monthly Passes:

You can purchase 10-Ride passes for e-van in the following ways:

  • In person at Elk Grove City Hall Accounting Department, 8401 Laguna Palms Way, Elk Grove, CA 95758, Monday-Friday (excluding Holidays) 8:00 a.m. to 5:00 p.m.  
  • Through the mail, by mailing a personal check or money order to the address listed above.  
  • Via f ax, by faxing your credit card information and 10-Ride Pass request to (916) 684-0912.  
  • Online at www.e-tran.org

e-tran Fixed Route Bus Service

In accordance with the Americans with Disabilities Act of 1990 (ADA), e-tran provides fully accessible fixed-route service in the City of Elk Grove and to Downtown Sacramento. Seniors age 62 and older and individuals with disabilities can ride e-tran at a reduced fare. e-tran encourages individuals with disabilities to take advantage of the independence and flexibility that is provided by our bus system, which offers the following accessible features:

  • Stop announcements.
  • Priority seating for riders who have difficulty standing while the vehicle is moving.
  • Lift equipped buses to assist riders who use wheelchairs or have difficulty getting up and down the bus steps.
  • One or two reserved wheelchair secured spaces on buses.

For e-tran transit information, please call 916.683.8726, TDD/TTY users can call 711 or visit us online at www.e-tran.org


Other Demand Responsive Transit Service Providers in Sacramento Region

In addition to e-van, there are other demand responsive transit services for seniors and persons with disabilities available to you throughout Sacramento County. e-van can also provide access to Placer County, Yolo County and San Joaquin County. Contact the transit providers for more details on their service. Once you are certified on e-van, your certification is valid on the other transit providers that provide demand responsive services (as long as the certification meets the criteria established by that transit operator).

Provider: Phone:
Senior Center of Elk Grove Dial-A-Ride (916) 686-4736
Yolobus Special  www.yolobus.com 800-371-2877
Folsom Dial-A-Ride www.folsom.ca.us  (916) 355-8347
SCT/LINK www.sctlink.com 800-338-8676
Paratransit, Inc. www.paratransit.org (916) 429-2009
Placer County Transit Dial-A-Ride www.placer.ca.gov (530) 885-2877
Roseville Transit Dial-A-Ride www.roseville.ca.us (916) 774-5757

IMPORTANT NOTE: e-van is an ADA complementary service to e-tran. It is not a specialized medical transportation service and does not provide emergency service. In the event of an emergency, call 911.

Requires free pdf reader. Requires pdf reader.